Review Us on trust

Remedy Refund Policy

Remedy Counter focuses on providing medications that are of satisfactory quality, fit for use, and in accordance with the information provided by us. We wish to offer all our customers an easy and hassle-free return and refund policy. We are committed to achieving 100% customer satisfaction and try to deliver quality medication to avoid any form of return and inconvenience for our customers. Under the following conditions, return and refund policies can be applied-

  • checkIf the delivered product does not comply with the details mentioned on our website.
  • checkHave undergone damage during transit.
  • checkHow the cost of the medication is decided.
  • checkIf you have received the wrong product.
Eligibility for Refunds and Exchanges
  • checkIf the products are returned in the same condition as sold and are in their original packaging.
  • checkIf the package is not tempered after delivery.
  • checkOpened bottles, sachets, and blister packs of medication will not be accepted for return.
How to process a return or refund at Remedy Counter? To return the product, you can reach us via our live chat or e-mail id and go through the following process.
  • checkMention the reason for your return.
  • checkSend us a clear image of the medication and the package within a week of receiving the medication.
  • checkCurrently, we do not have a partner to collect the returned package; hence our customer has to ship the package to our warehouse.

In case you have received a damaged or incorrect product, you can either choose a refund for the returned product, or we can reship your medication. The refund will be initiated within 12 hours of the return and should reflect in your bank account within 2 to 3 business days If you have any queries related to our return policy or wish to return a product, kindly contact our customer support at [email protected]

We are happy to help you!

Website Information Disclaimer

Medical Disclaimer: This website is not intended to provide medical advice of any kind; all material is provided for educational purposes only after being vetted by qualified medical professionals.

Remedy Counter provides no medical advice, diagnosis, or treatment. All of the website's content, including cited clinical and scientific research data, is accessible solely for educational and informational purposes. Our team of professionals works tirelessly to ensure that all information on our website has been meticulously researched and is accessible to our readers. The data provided on Remedy Counter adheres to national and international guidelines for medical and clinical trials. Before taking any of the medications on our website, we advise everyone to consult with a doctor.